FAQ
Looked around the website but still have additional questions? This is a great place to look.
If you still can’t find the answer, email info@usquadball.org. Please allow up to 72 hours for a response from our team of volunteers.
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Where is the event held?
Find out more about the Placer Valley Sports Complex here. The exact address is 2600 Westbrook Blvd., Roseville, Calif.Will the event still happen if it rains?
Yes, we play rain or shine, but games will pause if there is a thunderstorm. The full weather policy will be available in Spring 2026.What can and cannot be brought into the venue?
The following are prohibited on or near the fields:Food, gum or sunflower seeds
Pets on fields and dogs on leashes
Metal spike cleats
Parking or driving on undesignated areas
Littering
Staking items into the turf
Glass bottles
Illegal possession of firearms
Rude, inappropriate, and/or disrespectful language will not be tolerated and will result in facility ejection
Are there water fountains and/or water available for purchase on-site?
Yes. Water will be available at each field and at all athletic trainer tents. There are also water fountains located around the facility.Are there any hotel deals?
Yes! USQ has partnered with the top hotels in the Placer Valley area to ensure your experience is as high quality at night as it is during the day. When available, teams will be able to find hotel info on the password-protected player page. Spectators interested in hotel deals should email info@usquadball.org.Where is the lost and found on-site?
Lost and found will be located at the Guest Services Tent. Any remaining lost and found will be donated on Monday, April 20 at 3 pm CT.How can I receive event updates?
Sign up for our email listat the bottom of this page.Will there be a livestream of the event?
Yes! We will be livestreaming on YouTube.Where can I find the event schedule?
The event schedule will be available this spring on this page.Where can I find a map with pitch assignments?
The site map will be available this spring on this page.What kind of seating will be available?
Bleacher seating will be available on Pitch One and Two. USQ will be offering weekend-long pop-up, portable chair rental at Guest Services for the low cost of $15 per chair.Will there be parking on site? Is it free?
Yes, and parking is free. The site map will be available this spring on this page.Is there public Wi-Fi on site?
Yes.Are pets allowed into the facility?
Service animals are permitted at the facility, but pets are not allowed. This will be closely monitored to allow service dogs only and not emotional support animals.What are the rules of Quadball?
Check out How to Play Quadball to learn more about the sport and the rules. -
What sort of food and drink will be available to purchase on site?
Our vendors will be announced via this page as they sign on to the event.Will there be food available for different dietary restrictions?
Our vendors will be announced via this page as they sign on to the event, but we intend to have a variety of food vendors for different dietary restrictions.Is alcohol available for purchase on site?
Alcohol will only be available exclusively in the beer garden. -
Will passes be sold on-site at the event?
Yes! However, for the best prices on tickets, we encourage you to purchase your tickets in advance. Early bird tickets will be available either until they sell out or early bird sales close on Feb. 1, 2026.Can I buy my pass with cash or credit card?
Yes!What does a VIP pass get me?
A VIP pass allows entrance to the venue and VIP areas all weekend long. VIP perks include:Access to VIP tent with snacks, beverages, charging station
Priority parking
Priority seating at Pitches One and Two
Fast track check-in
One VIP package: USQ-branded bag, pack of trading cards, event poster, special limited-run piece of USQ merch, one drink ticket
10% off one total merch purchase on-site
One after party entry ticket
Do I need to print my pass?
All pass-holders must bring a copy of their pass—either printed or using an e-ticket on your smartphone or tablet.What entrance(s) do I go to if I want to buy a pass or get my purchased pass scanned?
The site map will be available this spring on this page.Does my child need a pass?
Kids 5 and under do not need a pass to attend. Children 6 and older are required to have a pass.What is the refund policy?
All admission pass purchases are non-refundable. You can read more about our ticketing policies here.I lost my pass, what do I do?
Before the event, email info@usquadball.org and we will help you. On-site, go to the ticket booth at the main entrance. We will be able to look up your ticket purchase there.Can I upgrade my pre-purchased admission pass?
Yes, you can upgrade your day pass to a weekend pass or a day/weekend pass to a VIP pass on-site (subject to availability). You can request this when checking in at the event entrance. -
How do I sign up to vend?
Vendor signup is open. Click here to learn more.What vendors will be on-site?
Our vendors will be announced via this page as they sign on to the event.Will vendors accept credit cards?
The USQ merchandise booth will accept credit cards. Other vendors may or may not accept credit cards.How do I pre-order merch?
The merchandise available for pre-order is listed at the bottom of this page. We even have a special event bundle only available for pre-orders! -
How do I request a press pass?
Fill out this media request form.I am a photographer and want to take photos - do I need a press pass?
Yes, you need a press pass. Please fill out this media request form.
